Business Process Analyst

Business Process Analyst

Please forward all resumes to info@BluJuniper.com

We are an equal opportunity employer M/F/D/V

BluJuniper is a SB certified woman-owned business specializing in management consulting and IT professional services. We are seeking a seasoned and dynamic Program Manager with extensive industry experience across both private and public sectors. This role is pivotal in aiding our clients in the DC Metro Area with technical and business projects, management consulting, IT governance, and strategic management. As part of BluJuniper, a rapidly growing startup, you will play a critical role in the successful delivery of mission-critical IT projects, contributing to our expansion in the Washington DC market and beyond.

The primary role of the Business Process Analyst is to act as the liaison between business units and the IT department, develop business cases in support of projects, and participate in or facilitates business process modeling and research efforts.  He/she will continue to be a conduit of communication between different business units and IT to ensure business unit satisfaction with IT, provide a single point of contact for business units, and make recommendations on product development and business process optimization.

Job Responsibilities:

  • Acts as a liaison between IT and business units by
    • Opening and maintaining lines of communication to monitor and improve business unit satisfaction with IT,
    • Provides a single point of contact for business units into IT and acts as a conduit between the two organizations,
    • Makes recommendations for product enhancements,
    • Manages business unit expectations of IT
  • Participates in Business Process Modeling sessions, acting as a documentarian, co-facilitator, facilitator, or subject matter expert in sketch sessions.
  • Conducts interviews and performs analysis in order to create Business Cases for projects.
  • Conducts preliminary investigation for all project requests.
  • Reviews requirements, specifications, test, support and training plans to ensure they are in line with business objectives on projects.
  • Participates in Business Process Management group efforts to collect and analyze metrics and continually improve processes owned by the group.
  • Participates in root cause analysis in order to recommend product enhancements or other appropriate actions to improve productivity for both the business units and IT.
  • May act as a project manager on some projects

Required Skills: 

  • Project Management and PMI best practices
  • 3+ years of experience with business operations or systems development
  • Excellent communication, analytical, facilitation, and negotiation skills
  • Agile software development and Scrum methodology
  • Data process modeling and optimization

Education:  Bachelor’s degree or equivalent in the STEM field.

US citizen only

Join BluJuniper and become an integral part of a passionate team dedicated to excellence and innovation. If you are driven by challenges and seek to make a significant impact in a dynamic environment, we invite you to apply.

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